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Response Times

Editorial & partnerships — usually within 2 business days.
Privacy & data requests — within 30 days, as required under GDPR.
Security reports — acknowledged within 5 business days.
Sponsorship enquiries — within 5 business days. We evaluate against editorial standards and may decline.

Paid placement in rankings — vendors cannot purchase better positions in our comparisons or best-of lists.
Unbranded review trades — we won't write a positive review in exchange for a backlink, free product, or any other benefit.
Bulk PR pitches — generic press releases not tied to a specific tool we cover are unlikely to get a reply.